From our base in Canberra, Australia, Global Institute of Linguistics serves a growing market need for quality language training, translating and interpreting services.
Public and private sectors operating in a single language will miss opportunities to capitalize on the explosive growth in developing and untapped markets at home and abroad. Understanding how the use of effective language communication can positively impact stakeholder relationships is a challenge the world faces today.
The interplay of various languages is one of the key features that characterize globalization today. This globalization evolution is bringing people from diverse parts of the world together to work and Global Institute of Linguistics has a role to play to connect these people through language.
At Global Institute of Linguistics, we recognize that effective language communication is key to almost every aspect of business – from acquiring and retaining customers to improving employee engagement and performance. At the most fundamental level, business cannot transpire without effective language communication. This is especially so in the era of globalization. As geographic borders become porous and the transition to a flatter world structure takes place, effective language communication with all stakeholders across the globe becomes essential to business success.
To be the inspirational, ethical and trusted brand connecting people through language for a better world.
In pursuit of our vision, we seek to understand, respond to and service our customers’ needs. We will achieve this through ongoing research, development and continuous improvement, investing in our people, processes and delivering high quality solutions of value to our customers.
We understand that the action we take today will have an impact for years to come. Our values define us as a company and underpin all that we do.
We accept our individual and team responsibilities and meet our commitments. We take responsibility for our performance in all of our decisions and actions.
We transform business through creativity and imagination is the foundation of our innovation and is key to increasing productivity.
We constantly strive to redefine the standard of excellence in everything we do. Therefore, we are open to ideas that challenge the conventional views and drive innovation. The only constant in life is change and we believe that in order to stay relevant we must constantly improve with societies’ changing needs.
We actively promote and display the highest standards of personal, professional and ethical behaviour in all that we do.
We are dedicated to quality excellence. We are committed to providing the highest degree of quality in every product, service, solution and endeavour of the company. This results in repeat business and loyal customers who recommend us. We achieve this by:
- Continuous improvement of our processes;
- Acknowledging our responsibilities and accountabilities;
- Developing a clear understanding of our customers’ requirements, and;
- Teamwork, collectively striving to deliver on customer requirements on time.
We treat our team members, customers, partners and suppliers with mutual sensitivity and respect, recognizing the importance of diversity.
We know that talent can come from any direction, so if you share our values and can contribute to our vision, we would like to hear from you.